Get in Touch with Us
Frequently Asked Questions
Hopefully we can answer any questions you may have. If not, please contact us using the form above or
email sales@activpower.com. For questions related to specific products, please refer to the product pages:
FAQ
Absolutely. If you would like to cancel your subscription, please contact us. Once processed, you will not be billed following the date of your cancellation.
We do our best to process and ship orders within 2-3 business days, with the goal of getting your products to you within 7-10 business days. Once products leave our facility, however, we are at the mercy of the carriers and their timelines. For our complete shipping policy, click here
Orders over $100 receive free shipping via USPS in the contiguous United States. Orders under $100 are charged a flat fee of $10. For more information regarding shipping to AK, HI or for international orders, click here
ActivPower offers a 30-day money back guarantee on all products. For more information on refunds and returns, click here.
No. Only one special offer or discount code can be applied to a single purchase.